Spike

Spike Quick Start Guide

• NewsWhip for CrowdTangle Users
• How to Use NewsWhip Spike in 5 Minutes
• What is NewsWhip?
• How to get started
• Using the home screen

Searching in Spike

• Historical Analysis - live issues with historical context
• Search Enhancements - easier and faster source addition
• How to remove or delete a search
• Search headline only - bypass the byline
• What is a search?
• How to build a search
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Dashboards

• Dashboard Groups - easily organize your insights
• Transition to dynamic dashboards
• Curated searches - save time with pre-built searches
• Dashboard sending - create and share dashboards with your team
• What is a dashboard?
• Dashboard templates
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Widgets

• LinkedIn collaboration - our new real-time feed widget for all Company Pages
• Top People & Brands - our new real-time, AI-powered widget
• Twitter - Improvement to Service
• Timeline previous period - quickly compare interest over time
• What are widgets?
• Feed widgets
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Metrics

• NewsWhip Metrics
• What does NewsWhip track?
• What are the metrics in the Timeline widget?
• What are Facebook and Twitter Predicted Interactions?

Alerts

• AI Digest - stay ahead, save time, and gain a rapid grasp of evolving topics
• Microsoft Teams - real-time alerts direct to your channels
• What are alerts?
• Real-time alerts
• Scheduled alerts
• Choosing your delivery method
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Saving, sharing and exporting

• View-Only Dashboards - keep your team aligned effortlessly
• Report Builder - turn dashboards into executive-level insights
• Bookmarking in NewsWhip
• Sharing from NewsWhip
• Exporting

Administrative Features

• Billing
• Adding & Removing Users

Coverage and Source Tracking

• Meta's News Availability in Canada - understanding the recent changes
• Paywalled content
• What is your QA process?
• How do I request to add a new source?
• What is the methodology behind your topic and country categorisation?