Spike

Spike Quick Start Guide

• What is NewsWhip?
• How to get started
• Using the home screen

Searching in Spike

• How to remove or delete a search
• Search headline only - bypass the byline
• What is a search?
• How to build a search
• Refining a search
• Saved searches
• See all 8 articles

Dashboards

• Transition to dynamic dashboards
• Curated searches - save time with pre-built searches
• Dashboard sending - create and share dashboards with your team
• What is a dashboard?
• Dashboard templates
• Creating a dashboard
• See all 9 articles

Widgets

• Twitter - Improvement to Service
• Timeline previous period - quickly compare interest over time
• What are widgets?
• Feed widgets
• Leaderboard widgets
• Timeline widget
• See all 7 articles

Metrics

• NewsWhip Metrics
• What does NewsWhip track?
• What are the metrics in the Timeline widget?

Alerts

• Weekly digests - consolidate and share insights
• What are alerts?
• Real-time alerts
• Scheduled alerts
• Choosing your delivery method
• Pausing and editing alerts

Saving, sharing and exporting

• Bookmarking in NewsWhip
• Sharing from NewsWhip
• Exporting

Administrative Features

• Billing
• Adding & Removing Users

Coverage and Source Tracking

• Paywalled content
• What is your QA process?
• How do I request to add a new source?
• What is the methodology behind your topic and country categorisation?