Choosing your delivery method

Alerts can be sent to you either by email or slack. This choice is only available for real-time alerts, and you make that choice in the pop-up described in our real-time alert article.


Email alerts default to the email associated with the account. You can also add recipients within your organisation to the alert. First ensure that you have their permission to add them to the mailing list, and then add them in the box.

If you choose Slack alerts, you’ll be able to choose which Slack channel to send the alert to on this screen.


If you haven’t added a Slack team yet, you’ll be prompted to do that in the product and guided through the process.


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